Terms and Conditions

Terms and Conditions

French Version – Deutsche version

In case of doubt in the interpretation of these terms, only the French version shall prevail. These Terms and Conditions are applicable to orders placed on the online store palmyradelights.ch. Palmyra Delights reserves the right to change and update these Terms and Conditions at any time.

 

Payment and delivery

All prices exclude VAT.

The customer can choose between payment by Visa, Mastercard, PostFinance Card or PayPal. The order is not processed until payment thereof has been received by Palmyra Delights. The confirmation of the payment serves as final confirmation of the order.

 

Delivery

We deliver to all European countries.

The delivery of all orders in Switzerland is charged with 8 CHF. Once the order is confirmed and paid for by the customer, the items ordered are delivered to the shipping address provided by the customer. All orders are sent from Switzerland and delivered via Swiss Post. The delivery of all orders is at the client’s own risk, Palmyra Delights denies any responsibility in case of problems due to delivery. All orders are delivered within 7 working days after final confirmation.

 

Cancellation, refunds, exchanges.

No cancellations or refunds are possible once the order is confirmed and paid for by the customer. All cancellations, exchange or refunds will be denied.

 

Allergies, diabetes, medical conditions.

The Palmyra Delights products may contain allergens such as pistachios, hazelnuts, walnuts, almonds and cashew nuts.

 

Customer service

For any questions or comments about Palmyra Delights products, you are welcome to contact us (see below).

 

By phone: +41 21 311 79 90

Email: info@palmyradelights.ch

By mail: HBV Trading Sàrl, Chemin du Croset 9B, 1024 Ecublens, Switzerland.

 

Previous address: Avenue de Morges 7, 1004 Lausanne, Switzerland.

 

Entry in the Commercial Register

HBV Trading Sarl
Federal number: CHE-403.967.751-7